July 6, 2022

Full implementing of Qarma app

In order to effectively promote Dalema group’s quality control, supply chain management and customer satisfaction management, Opal introduced Qarma inspection tool from Denmark.

Qarma inspection system is now widely used in a variety of industries, serving as a bridge between brands, retailers, trading companies and factories.

Qarma system is a simple quality and compliance tool that transforms orders into inspection tasks and provides all-round control. It assists our inspection and compliance process in all aspects, from arranging inspection, implementing inspection to submitting inspection reports.  Standardizing the inspection process enables inspectors to improve efficiency and collect accurate information and data at each checkpoint, thus making inspection more objective and accurate.  Merchandisers and buyers can review reports online, add comments, and set follow-up, re-inspection and other tasks.  Management can see data analysis, defect distribution, supplier performance, KPI performance of QC, etc.

After more than a month of related training for merchandisers, inspectors and managements, Opal launched the Qarma app in China, Malaysia, Vietnam and India from June 2022.